Whatever your temperament, bursting into tears, screaming with joy, or exploding with anger in the office seems rather inappropriate. However, emotions are increasingly valued in the professional context. This is evidenced by the introduction of EQ tests during recruitments, which aim to assess the emotional quotient of candidates. Emotions, the expression of which has long been banned at work, are now accepted. And even recognized as real assets. If they are under control. How to manage your emotions at work? Cadremploi gives you the avenues to make your emotions an asset at work!
Learning to manage your emotions at work
Knowing how to manage an emotion is first of all to know yourself well enough to identify it. Then take the necessary distance to express it correctly.
Are you stressed because your colleague does not provide you with the figures that will allow you to complete your call for tenders? There is no point in yelling at him and calling him incapable: you will get nothing and you will ensure a certain quarrel for the months to come! Don’t make yourself miserable for it.
So you are stressed, of course. You’re going to be late, probably. Instead, try to convey to your colleague – by appealing to their empathy – how important this tender is to you and how crucial it is for them to provide you with certain information quickly.
Our advice : express your emotions calmly, in the first person (“I”), avoiding blaming the whole world and asking in a clear way what you need for the situation to be resolved: this is the solution to better manage your stress and your emotions!
Some decades ago, there was no room for emotions in the professional context. Ultimately, outbursts of joy or manifestations of enthusiasm could be tolerated… that is to say, what we considered to be positive emotions. However, there are many professional situations that can generate more “negative” emotions, such as anger , fear and frustration. Anger in the face of an injustice, frustration at not being recognized for its fair value, fear of not getting there … These emotions, often repressed in a professional context, are precisely those that must be learned to express to avoid a situation. don’t get bogged down.
Exit the ancestral vision which classified the emotions as good or bad. Today, all emotions can generate energy. As long as you know how to master them!
Learn to dampen your emotions when they are too intense. Then to express them to make them circulate and not to remain in a dead end.
To be heard, or even listened to and understood, it is essential to take your interlocutor into consideration. Because managing your emotions also means expressing them with the right words, at the right time, taking into account the receptivity of the person facing you – which is impossible when reacting hot.
The master of human relations is one of the five qualities that define emotional intelligence with consciousness and self-control, motivation and empathy.
The manager is not a machine devoid of feelings. But, is he more confronted than other employees with the problem of managing emotions at work? It is in any case a major stake for him.
Emotional intelligence training
Managing through emotional intelligence , controlling your emotions to be more efficient, relying on your emotional intelligence to manage well, managing better thanks to emotional intelligence … So many programs where it is about your emotions at work, to know how to detect them and what to do with them. Their objective ? Make managers understand that they must detect their emotions in order to use them better.